Reference

What You Agree to When You Use sleeper

These terms govern your sleeper account from the moment you create it — covering how you fund via PayPal, Venmo, or Play+, how wagers are settled, and when withdrawals process.

Account eligibilityPayment termsState access rulesDispute processAccount security
sleeper What You Agree to When You Use sleeper
HOW WE HANDLE DATA

Our Commitments on Account Data and Policy Changes

Your account data — the details you enter at sign-up, your deposit methods like PayPal or Venmo, your transaction history — is held under the data retention schedule we publish in the full privacy addendum. We use session cookies to keep your mobile login active between short breaks, and persistent cookies to remember your payment preferences. If you want to know exactly what we hold, you can submit a data request through live chat or email; we process those within the timeframe required by applicable law. Account security settings, including two-factor authentication for your login, are managed under your profile.

Data Retention

Transaction records and account details are kept for the period required by applicable law; you can request a copy of your data through live chat at any time.

Cookie Policy

We use session and persistent cookies — session ones expire when you close the app, persistent ones store your payment preferences for returning visits.

Account Security

Two-factor authentication is available for every account; enabling it adds a second verification step that protects your PayPal and Play+ details stored in your wallet.

Policy Change Notice

When terms change, you'll get an email to your registered address; if you disagree with the update, you can close your account before the effective date.

GET ANSWERS FAST

Contact Us About These Terms

Getting clear on what these terms mean for your account shouldn't require a law degree. Our live chat connects you directly to someone who can walk through specific clauses, explain how a payment term applies to your Play+ card or PayPal account, or flag an issue with a wager settlement. You can also reach us by email if the matter needs a written record — useful when you're disputing a transaction or requesting account data.

Live Chat Use live chat through your account dashboard to ask about specific term clauses, check how a payment term applies to your wallet, or flag a wager settlement issue quickly.
Email Support For matters that need a written record — a transaction dispute, a data request, or a formal account review — email support keeps the full thread documented.
Account Settings Update your registered contact details, request a copy of the current terms, or initiate a formal account review directly from your profile page.

Frequently Asked Questions About These Terms

Here's what we hear most often about these terms. Each answer reflects how the current version of the agreement applies to real situations — payment methods, state access, wager disputes, and account data. If something isn't covered below, live chat is the fastest path to a clear answer; you won't need to comb through the full document to understand how a specific clause affects your Play+ or PayPal transactions.

Access to sleeper depends on state law. If online gaming isn't authorized in your state, you aren't eligible to open or fund an account, and these terms won't apply to you.

Each method has its own processing rules referenced in the payment section of the terms. PayPal, Venmo, and Play+ are all accepted, but withdrawal holds for identity verification apply to all of them.

Start a dispute through live chat within 72 hours of the wager closing. Reference your bet ID from your account history; we'll pull the settlement log and respond with an explanation or a correction.

We retain your transaction records for the period required by applicable law even after account closure. You can request a copy of what we hold through live chat before or after closing.

We send an email to your registered address before any update takes effect. Continuing to use your account after the effective date means you've accepted the revised terms.

Email or live chat support can send you the current terms document. You can also find the latest version linked at the bottom of every page on the sleeper site.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.