Reference

Legal Terms That Work for You

Sleeper operates where state law permits, and we want you to know exactly what governs your account — from how your data is handled to how disputes get resolved.

State-by-state eligibilityPlain-language termsAccount data rightsPolicy contact availableUS law applies

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How Our Legal Framework Covers Your Account

sleeper Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Sleeper's terms of service set out the rules that apply when you create an account, fund it via PayPal, Venmo or Play+ prepaid, and place wagers in any eligible state. Jurisdiction matters here: access is determined by your physical location and the laws of your state

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at the time you log in. We do not offer services in states where online wagering is not permitted under local law, and your account agreement reflects that boundary. When you fund your account — whether through a linked PayPal wallet, a Venmo transfer or a
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Play+ prepaid card — the terms governing that transaction are also subject to the payment provider's own policies alongside ours. The sleeper terms of service describe how balances are held, how withdrawals are processed and what happens if there is a conflict between the payment method's
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rules and our platform rules. If any term is updated, we notify you via the email address on your account before the change takes effect. You can review the current version of our terms, privacy policy and cookie policy at any time through the Legal section
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in your account settings.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

REACH US DIRECTLY

Contact Us About Any Policy Question

If something in our terms is unclear — or if you need to exercise a legal right around your account data — our support team is the right starting point. We handle policy questions through live chat, email and our in-app help center, all accessible directly from your account dashboard on mobile or desktop.

DATA AND SECURITY

How sleeper Protects Your Account and Information

Your account data — personal details, payment history and session records — is held under the terms of our privacy policy. We collect only what is needed to verify your identity, process payments through PayPal, Venmo or Play+, and comply with state-level legal requirements. You can request a copy of the data we hold on you, ask us to correct inaccuracies or submit an account-closure request through the Legal section in your settings.

Data Retention We retain account records for the period required by applicable state law and payment-processor agreements. After that window closes, inactive account data is securely deleted per our retention schedule.

Cookie Policy Our site uses cookies for session continuity and fraud detection. You can manage cookie preferences through your browser settings or the cookie banner shown on your first visit.

Account Security Two-factor authentication is available and strongly encouraged on both the mobile app and the browser version. Any login from an unrecognized device triggers an OTP confirmation step.

Your Rights Request To access, correct or delete personal data, submit a formal request through the Help Center or email us from the address registered to your account. We respond in writing.

What You're Asking About Our Legal Terms

The questions below cover the policy topics we hear most often — from state eligibility to data requests to what happens if our terms change. If something here doesn't cover your situation, reach out via live chat or email and we'll address it directly.

Access depends entirely on your state's current laws governing online wagering. We restrict account creation and wagering in states where it is not permitted. Check your state's eligibility status in the Legal section of your account settings.

Your account terms are subject to the applicable laws of the state where you reside and access the platform. We do not operate under a single federal licence; state law controls your eligibility and account rights.

Open the Help Center in the sleeper app or browser, navigate to Privacy Requests and submit a data-access form. We respond to verified requests in writing, typically within the window required by your state's privacy rules.

Yes. Submit a deletion request through the in-app Help Center or by emailing us from your registered address. Some data must be retained for the period required by law or by our payment-processor agreements before it can be purged.

We email the address on your account before any material change takes effect. The current terms are always accessible in the Legal section of your account settings, timestamped with the last-revised date.

Disputes about account balances start with our support team via live chat or email. For payment-level disputes involving PayPal, Venmo or Play+, the relevant payment provider's resolution process may also apply alongside ours.

Reference

Legal

Access may be available only in states where local law permits.

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Legal Terms That Work for You

Contact Us About Any Policy Question

How sleeper Protects Your Account and Information

What You're Asking About Our Legal Terms

01 Is sleeper available in my state?

02 What law governs my account agreement?

03 How do I request a copy of my personal data?

04 Can I ask sleeper to delete my account data?

05 How will I know if the terms of service change?

06 How does sleeper handle disputes over account balances or PayPal transactions?

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