Reference

How sleeper Handles Your Personal Information

We built sleeper around account transparency — you should know exactly what data we collect, why we collect it, and how you can control it.

Account Data TransparencyPayPal & Venmo ContextMobile Session PrivacyYour Right to Request ChangesState-by-State Eligibility

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What This Privacy Policy Covers and Why

sleeper Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with sleeper, we collect the information needed to verify your identity, process payments, and keep your account secure. This includes your name, email address, phone number, and the last four digits of any linked payment method — whether that's PayPal, Venmo,

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or a Play+ prepaid card. We also collect device identifiers and session data each time you access your account from a mobile browser or app. This data is used strictly for account authentication, fraud prevention, and to surface the right payment options for your state. We
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do not sell your personal information to third-party advertisers. If you're in a state where access depends on local law, the same data standards apply regardless of how you reached us. We retain transaction records for the period required under applicable financial regulations and delete profile
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data upon a verified closure request. Cookies and similar tracking tools are covered in a separate section below. Access to all of this depends on where you're located — availability is determined by state law and eligible states only.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING STANDARDS

How We Protect and Retain Your Information

Data protection at sleeper is operational, not just a policy statement. Here's what we actually do: account passwords are hashed before storage, payment method details are tokenized through our PayPal, Venmo, and Play+ integrations so we never store raw card numbers, and all mobile sessions are encrypted in transit. If you haven't used your account in an extended period, we notify you before any scheduled data-retention review.

Cookie and Tracking Controls We use session cookies to keep your account logged in across browser tabs. You can clear these anytime through your mobile browser settings or the account privacy panel.

Payment Data Tokenization PayPal, Venmo, and Play+ transactions are processed through tokenized integrations. We retain payment references — not raw account numbers — for dispute resolution purposes.

Account Security and Access Logs Every login attempt is logged with a device fingerprint and IP address. You can review recent access events in your account security settings at any time.

Data Retention and Deletion We keep account records for the period required under applicable financial and gaming regulations. Once that window closes, profile data is deleted upon a verified written request.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about this policy, want to request a copy of your data, or need to report a concern, our account support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address shown in your account settings, or through the in-app help form on mobile. We aim to respond to all data-related requests within the timeframe required by applicable state law.

Team online

Live Chat

Start a live chat session from your account dashboard to speak with a support agent about any privacy question or data request directly.

Email Support

Find the privacy contact email in your account settings under Help. Use it to submit formal data access or deletion requests for your profile.

In-App Help Form

On mobile, tap the help icon in the bottom menu to open the privacy request form. Upload ID verification if your request involves account closure.

Privacy Questions We Hear Most Often

These are the questions our account support team fields most often about how we handle personal data. If yours isn't here, use the live chat or in-app help form to get a direct answer.

We collect your name, email, phone number, and identity verification documents. If you link PayPal, Venmo, or Play+, we receive a tokenized reference — not your full payment credentials.

Yes. Submit a data access request through the email address listed in your account settings. We process these requests within the timeframe required by applicable state law.

We do not sell your personal information to advertisers. We share data only with payment processors like PayPal and Venmo, identity verification partners, and where required by law.

After a verified account closure, we retain transaction records for the period set by applicable financial regulations, then delete your profile data. Email support to initiate closure.

We use session cookies for login continuity and analytics cookies to understand how mobile users navigate the account flow. Manage or clear these in your browser or the account privacy panel.

The same data protection standards apply across all eligible states. Access to the platform itself depends on local law, but your privacy rights under this policy do not vary by location.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoFAQ Gamessleeper Casino

How sleeper Handles Your Personal Information

How We Protect and Retain Your Information

How to Reach Us About Your Data

Live Chat

Email Support

In-App Help Form

Privacy Questions We Hear Most Often

01 What personal information does sleeper collect when I open an account?

02 Can I request a copy of all the data sleeper holds about me?

03 Does sleeper share my data with third parties?

04 How does sleeper handle my data if I close my account?

05 What cookies does sleeper use and how do I control them?

06 Is my data privacy handled differently depending on which state I'm in?

Privacy Policy

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